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This video highlights one of DCARA’s programs & services: Client Services Support.

Transcript:
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I went shopping for a used car

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I came across one I became interested in

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I went to DMV to take written test with an interpreter

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I failed DMV test

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without interpreter- three times without interpreter

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I asked the salesman if they would provide an interpreter,

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and they wouldn’t provide one

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..but I wouldn’t undestand the question,

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asked the interpreter to slow down and repeat the question,

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and the interpreter said no, time is running out

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I had diffcult time trying to communicate with the salesman

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the interpreter only had one hour limit,

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which was not fair, as I failed the test

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I got the car and went home

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then when the billing came, it was higher than what I settled for

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and they even threatened to take my car if I don’t pay on time

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so I end up losing my car

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but then, they kept sending me bills although I don’t have the car anymore

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I came to DCARA seeking services

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they provide DMV class with other deaf people

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all signing ASL equally, which is my human right

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I was informed that DMV will provide interpreter

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Assisted me with looking for a lawyer

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I learned how to pass the written test on my own

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just as same as other hearing people without an interprter

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With DCARA’s help, DMV arranged an interpreter for me

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and I went back to DMV again

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We discussed with the lawyer about how

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the dealership refused to provide interpreter,

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we end up winning the case, I was relieved

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I had equal access, and passed the written test finally!

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No more paying the demanding bills

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Thanks to DCARA, for helping me!

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The test? I passed!

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Yay!

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Thank you DCARA!

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I had a huge smile on my face

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silentgrapevine

SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.