Q: What is the difference between VRI and VRS?

Video Remote Interpreting (VRI) is an option for connecting with an interpreter thru the internet instead of a live interpreter showing up at your agency. The hearing and deaf person are in the same room with the interpreter at a remote site. VRI costs are the responsibility of the requesting agency.

Video Relay Service (VRS) is used to place phone calls between deaf and hearing callers who are in two different locations. VRS is government regulated and reimbursed by the Federal Communications Commission (FCC).

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