Q: How do I reset my POP?

Have you tried all the steps in FAQ #5 and FAQ #6?
You should reset your POP ONLY if your modem/router has been upgraded or your default Wi-Fi network’s SSID/password have changed.
Starting with the POP turned on, turn it off/on five (5) times.
Wait a few seconds (up to 10 seconds) until you see POP changing color from red to pink.
Turn the POP off/on another five (5) times.
You should see the POP flashing purple, yellow, green, red, blue and white, in that order.
If the POP is not flashing immediately after doing the prior steps, turn the POP off/on another five (5) times.
If the POP still is not flashing, that means it is still disconnected or may have another issue.
Please continue to FAQ #9.

Get your POP today! www.purplevrs.com/POP

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