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Edward D. Shanshala, II AA ’85, BS ’87, MS ’00
Chief Executive Officer
Ammonoosuc Community Health Services, Inc.

After an exceptional high school education, Ed Shanshala headed to RIT to pursue chemistry and biotechnology, minoring in philosophy. Eight years of pharmacology research and a master’s degree in education and human development from the University of Rochester Warner School followed. Soon after, a unique opportunity presented itself.

In 1997, shortly after Congress passed the Balanced Budget Act, Rochester’s Strong Memorial Hospital was faced with an immediate need to reduce costs. This was Ed’s opportunity to use his background in science and technology on reengineering efforts. He then went to rural Home Healthcare and Finger Lakes Visiting Nurse Service (FLVNS) which faced an equally daunting transition from Medicare Fee-for-Service to Medicare Prospective Payment System. The success of this project was easy to measure—while 30% of the nation’s 10,000 Medicare Certified Home Health Agencies went out of business—FLVNS did not.

Next, Ed headed to urban Rochester Primary Health Network a Federally Qualified Health Center. It was here he first encountered the “Health Center Movement” which aligned health care with community and a focus on primary preventive care. Eager to apply skills honed, he accepted the invitation of CEO Norrine Williams, to join Ammonoosuc Community Health Services, Inc. (ACHS) in rural New Hampshire In 2005 to become COO transitioning to CEO in 2008 when Norrine retired.

Ed’s career can best be described as eclectic and circuitous. He continues to be a life-long learner and has had the privilege of mentorship from individuals who have pushed him professionally and personally to pursue excellence.

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