silentgrapevine
May 20, 2019
Happy Monday! Time for another We Love Movies review, Dean and Sean will be reviewing The Wandering Earth. What will Read more about SN’s We Love Movies! Review: The Wandering Earth …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 16, 2019
Sometimes interpreters are family, sometimes they’re newbies, sometimes they’re behind a video screen. But they’re all human.
Make Convo the place Read more about Our feature – Evolution of Interpreting – Convo …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 15, 2019
Now your ntouch VP2 will automatically adjust your video when your room is darker or lighter. You can also manually Read more about ntouch VP2: New Feature …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 13, 2019
We have a winner for Never Stop Dreaming! Deaf Film Camp, get ready for one awesome camper coming your way Read more about NSD + DFC Winner Announcement 2019 – Convo …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 13, 2019
A detective went missing. Detective’s son, Tim, and Pikachu joined forces to investigate the mystery. See what Dean and Sean Read more about SN’s We Love Movies!: Pokémon Detective Pikachu …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 6, 2019
Dean and Sean with We Love Movies! are at it again! This time, they’re reviewing Netflix’s “Unicorn Store” about an Read more about SN’s We Love Movies!: Unicorn Store …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: I need more help.
Don’t worry! Purple’s Customer Care team can be contacted at 877-885-3172 so we can help you Read more about 9. I need more help. …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: How do I reset my POP?
Have you tried all the steps in FAQ #5 and FAQ #6?
You should reset Read more about 8. How do I reset my POP? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
* Did the lamp with your POP fall over or was it moved to another location?
YES – put the lamp Read more about 7. Follow this troubleshooting checklist to find a possible solution. …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: My lamp is turned on, but my POP is still not working OR it is on, but showing red.
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: Why is my POP not flashing?
* You may want to check if your lamp has been turned off or Read more about 5. Why is my POP not flashing? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: How do I set up POP?
* Download the LIFX app on your Android / iOS mobile device or on Read more about 4. How do I set up POP? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: What kind of Wi-Fi connection does POP work with?
POP must be set up with your default Wi-Fi network.
Do NOT Read more about 3. What kind of Wi-Fi connection does POP work with? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: How should I install POP in the lamp?
POP should be screwed in a lamp socket pointing to the ceiling Read more about 2. How should I install POP in the lamp? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Q: What kind of lamp does POP work with?
The lamp should either have a one-mode switch (on and off) or Read more about 1. What kind of lamp does POP work with? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Whether you’ve been interpreting since you were a teenager or you’re just starting out, you make a difference. Happy Interpreter Read more about Happy Interpreter Appreciation Day – Messages – Convo …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
May 1, 2019
Interpreter Appreciation Day is today! We asked some people to share memorable experiences that included interpreters, both VRS and on-site. Read more about Interpreter Appreciation Day! …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 29, 2019
silentgrapevine
April 29, 2019
Never Stop Dreaming is back!
Are you deaf or hard-of-hearing aged between 13 and 16? Do you want to win a Read more about NSD + DFC Announcement – Never Stop Dreaming – Convo …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 29, 2019
SN’s We Love Movies! is back for another round of movie reviews this summer! We’re starting with Avengers: Endgame, an Read more about SN’s We Love Movies!: Avengers Endgame …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Why does Number Lookup show the USA and not my local area?
When we install Z5 Mobile, sometimes we accidentally Read more about 21. Why does Number Lookup show the USA and not my local area? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Why can’t the VI or hearing person hear me, even when I am not muted?
When we install Z5 Mobile, Read more about 20. Why can’t the VI or hearing person hear me, even when I am not muted? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Why is my screen black during calls?
When we install Z5 Mobile, sometimes we accidentally choose the option that does Read more about 19. Why is my screen black during calls? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Where do I find Number Lookup?
Number Lookup is on the Dialpad, in the Search icon on the bottom left.
Apply Read more about 18. Where do I find Number Lookup? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
silentgrapevine
April 24, 2019
Q: Who do I contact if I experience any technical issues?
If you have questions or experience technical difficulties with Z5 Read more about 16. Who do I contact if I experience any technical issues? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can I set up frequently used contacts so that they are easier to access, like speed dial?
Yes, you can! Read more about 15. Can I set up frequently used contacts so that they are easier to access, like speed dial? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can I use my iOS device’s Contacts, as well as Contacts from my Z Profile?
No. You can make calls Read more about 14. Can I use my iOS device’s Contacts, as well as Contacts from my Z Profile? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: How do I set up Contact Photos for my contacts in the Address Book?
Click on the Contact Photo of Read more about 13. How do I set up Contact Photos for my contacts in the Address Book? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: I have Z5 Desktop. Do I need to get a different phone number for Z5 Mobile?
No. You can have Read more about 12. I have Z5 Desktop. Do I need to get a different phone number for Z5 Mobile? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Will Z5 Mobile work with 911?
Yes! Z5 Mobile supports 911 calls. It works with any valid 3-digit phone number Read more about 11. Will Z5 Mobile work with 911? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can I make HolaVRS calls using Z5 Mobile?
Yes! Z5 Mobile is designed to allow you to both make and Read more about 10. Can I make HolaVRS calls using Z5 Mobile? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Does Z5 Mobile have voice carry-over (VCO) capabilities?
Yes! Because our VCO service uses single-line and two-line technology, you can Read more about 9. Does Z5 Mobile have voice carry-over (VCO) capabilities? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can I make a point-to-point call to a videophone using Z5 Mobile?
Yes! Z5 Mobile is designed to allow you Read more about 8. Can I make a point-to-point call to a videophone using Z5 Mobile? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can a hearing person make calls to a deaf person that is using Z5 Mobile?
Yes! Z5 Mobile is designed Read more about 7. Can a hearing person make calls to a deaf person that is using Z5 Mobile? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: What do I need to make Z5 Mobile calls?
1. iPad (2 or newer), iPhone (4s or newer) or iPod Read more about 6. What do I need to make Z5 Mobile calls? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can Z5 Mobile be used with ANY iOS device?
No. Z5 Mobile can be used ONLY with iPad (2 or Read more about 5. Can Z5 Mobile be used with ANY iOS device? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: How much does the Z5 Mobile app cost?
There is no charge to download or to use the Z5 Mobile Read more about 4. How much does the Z5 Mobile app cost? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can I use Z5 Mobile to make calls to a VP-200® and ntouch™?
Yes! Z5 Mobile can both make calls Read more about 3. Can I use Z5 Mobile to make calls to a VP-200® and ntouch™? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: What is Z5 Mobile for iPad and iPhone?
Z5 Mobile allows you to make and receive both point-to-point and VRS Read more about 2. What is Z5 Mobile for iPad and iPhone? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 24, 2019
Q: Can I download Z5 Mobile for iPad and iPhone now?
Z5 Mobile for iPad and iPhone is available to download Read more about 1. Can I download Z5 Mobile for iPad and iPhone now? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: How do I enable full screen view for Z5 Desktop?
You can use maximize screen on your Mac (green dot Read more about 7. How do I enable full screen view for Z5 Desktop? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: Can I download my Contacts from my Profile on the ZVRS website to Z5 Desktop?
The address book from your Read more about 3.Can I download my Contacts from my Profile on the ZVRS website to Z5 Desktop? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: Does Z5 Desktop have Private Keypad (touch-tone) capabilities?
Yes, it does! For instance, you can type in your own account Read more about 6. Does Z5 Desktop have Private Keypad (touch-tone) capabilities? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: What is a three-way call?
With Z5 Desktop, you can add a second video call to your existing call, so Read more about 2. What is a three-way call? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: Can I use Firefly with Z5 Desktop?
As long as your computer has built-in Bluetooth or a Bluetooth USB port, Read more about 5. Can I use Firefly with Z5 Desktop? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
silentgrapevine
April 22, 2019
Q: Who do I contact if I experience any technical issues with Z5 Desktop?
If you have questions or experience technical Read more about 14. Who do I contact if I experience any technical issues with Z5 Desktop? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: Will Z5 Desktop work with 911?
Yes! Z5 Desktop supports 911 calls. Just manually dial “911” from the keypad and Read more about 13. Will Z5 Desktop work with 911? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.
silentgrapevine
April 22, 2019
Q: Can I upload avatars (pictures) of my contacts on Z5 Desktop?
No. This is only available on the Z5 Mobile Read more about 12. Can I upload avatars (pictures) of my contacts on Z5 Desktop? …
SG Mission: to serve our viewers by providing reliable, valuable, and important Deaf community oriented information in every newcast.